Longwoods Healthcare Services Radio

Navigating the rapidly changing world of healthcare. Human Resources and Staffing

Featuring: Joel Gontjes, Vice President of Total Rewards for Spectrum Health, Grand Rapids, MI and Mari Teitelbaum, Vice President, Strategy, Quality, Family Partnerships and Chief Innovation Officer, Children’s Hospital of Eastern Ontario / CHEO, Ottawa, ON
Moderated by: Lydia Lee, National Leader for Digital Health, KPMG Canada
Comments from: Deana Kraft, Global Lead, Healthcare Go To Market, Workday and Dr. Bob Bell past Deputy Minister of Health and Long-Term Care, Ontario

Navigating the rapidly changing world of healthcare. 

With the crisis of the COVID-19 pandemic every health system around the world has had to reexamine their clinical, operational, financial and workforce capacity and resilience. Those health systems that had prioritized some of their enterprise digital investments prior to the pandemic were able to cope better and rebound faster. However, many organizations are now emerging from the last wave, recognizing the need to finally address manual or inefficient workflows in order to reduce administrative burden on clinicians and staff, while harnessing enterprise data to provide insights and operational feedback that can bring joy, meaning and purpose back into an exhausted workforce.

As organizations pursue digital health initiatives and reimagine healthcare operations, a demand for new capabilities is emerging – workforce shaping. Workforce shaping is not just about simplifying tasks or reducing overtime but reexamining the job responsibilities and tasks at every level in the organization to consider new roles and skill mix that optimize the capacity of the organization. By improving data access across the organization, every level of decision-maker can act swiftly and with confidence to drive operational excellence, managing costs and ensuring quality of care.

A special thank you to Workday for making this podcast possible. 

Healthcare Design for the Future: Lessons from the Pandemic with Dr. Bob Bell

Dr. Bob Bell, MDCM, MSc, FRCSC, FACS, FRCSE (hon) 

Key note presentation from Longwoods Healthcare Rounds September, 2021. 

Navigating the rapidly changing world of healthcare. 

With the crisis of the COVID-19 pandemic every health system around the world has had to reexamine their clinical, operational, financial and workforce capacity and resilience. Those health systems that had prioritized some of their enterprise digital investments prior to the pandemic were able to cope better and rebound faster. However, many organizations are now emerging from the last wave, recognizing the need to finally address manual or inefficient workflows in order to reduce administrative burden on clinicians and staff, while harnessing enterprise data to provide insights and operational feedback that can bring joy, meaning and purpose back into an exhausted workforce.

As organizations pursue digital health initiatives and reimagine healthcare operations, a demand for new capabilities is emerging – workforce shaping. Workforce shaping is not just about simplifying tasks or reducing overtime but reexamining the job responsibilities and tasks at every level in the organization to consider new roles and skill mix that optimize the capacity of the organization. By improving data access across the organization, every level of decision-maker can act swiftly and with confidence to drive operational excellence, managing costs and ensuring quality of care.

 

Silver Linings: A Year of Lessons in Innovating through Inclusion & Collaboration with Medtronic

Longwoods Breakfast Series, October 14, 2021 with Geoff Martha, Chairman and CEO, Medtronic, Neil Fraser, President, Medtronic Canada & Regional Vice-President - Canada, Medtronic PLC and Moderated by Sarah Downey, President and CEO, Michael Garron Hospital.

The COVID-19 pandemic forced everyone – from governments, scientists, health systems, and the private sector – to work differently, almost overnight. The result was process and technology innovation deployment at unprecedented speeds. It was a stark contrast to the slow, often temporary, adoption of innovation. None of that would have been possible without the exceptional collaboration that occurred among stakeholders across sectors, both private and public. This presentation will use examples from around the world and locally to discuss how we can continue to collaborate to engineer technological innovations and be bolder in adopting solutions to solve the next set of challenges facing the healthcare system, including strained health human resources, mounting wait lists, and structural and social barriers to care.

Insights - Season 2, Episode 4: Keeping It Personal: In-Person Connection for Effective Knowledge Sharing in a Virtual World & How Innovative Technology is Paving the Way for More Patient-Centric Care

Keeping It Personal: In-Person Connection for Effective Knowledge Sharing in a Virtual World

Giovanni Salas

Now that a great number of people in the US and Canada have been vaccinated against COVID-19, organizations find themselves at a defining moment. 

How Innovative Technology is Paving the Way for More Patient-Centric Care

Juggy Sihota

The demand for virtual care grew rapidly following the onset of the pandemic. 

Building Post Pandemic Resilience in Health. Nurses‘ Perspective: Episode 5 with Ru Taggar and Irene Andress

Conversations with health leaders and researchers hosted by Dr. Kathleen MacMillan. Episode 5 featuring Ru Taggar is the Executive Vice President, Chief Nursing and Health Professions Executive at Sunnybrook Health Sciences Centre and Irene Andress, Vice-President, Programs, Services and Chief Nursing Executive, Holland Bloorview Kids Rehabilitation Hospital

Longwoods Breakfast: Lessons for the Development of Effective Health Systems from COVID-19 with Kwame McKenzie

Sept 16, 2021 with Dr. Kwame McKenzie, CEO, the Wellesley Institute. 

There were huge inequities in rates of Covid-19 infection, hospitalization and deaths for low income and racialized groups. Data from the vaccination roll-out show similar disparities in immunization rates, but, these figures do not tell the full story. They do not tell the story of the many promising approaches developed at the community, primary care and hospital interfaces that have pushed Canada to the forefront of international discussions about sustainable health system recovery. This presentation will use examples from the pandemic to discuss how we can produce more effective and efficient health systems.

Building Post Pandemic Resilience in Health. Nurses‘ Perspective: Episode 4 with Michael Villeneuve

Conversations with health leaders and researchers hosted by Dr. Kathleen MacMillan. Episode 4 featuring Mike Villeneuve, Chief Executive Officer, Canadian Nurses Association

Building Post Pandemic Resilience in Healthcare: Nurses‘ Perspectives. Episode 3 with Pat Armstrong

Conversations with health leaders and researchers hosted by Dr. Kathleen MacMillan. Episode 3 featuring Pat Armstrong, Distinguished Professor Emeritus, York University

Building Post Pandemic Resilience in Healthcare: Nurses‘ Perspectives. Episode 2 with Linda Silas

Conversations with health leaders and researchers hosted by Dr. Kathleen MacMillan. Episode 2 featuring Linda Silas, President, Canadian Federation of Nurses Unions

Building Post Pandemic Resilience in Health. Nurses’ Perspective: Episode 1 with Dr. Anne Snowdon

Conversations with health leaders and researchers hosted by Dr. Kathleen MacMillan. Episode 1 featuring Dr. Anne Snowdon, professor of Strategy and Entrepreneurship at the Odette School of Business, University of Windsor and the Scientific Director and CEO of the Supply Chain Advancement in Health Network of Centres of Excellence (NCE).