Longwoods Healthcare Services Radio

In today’s turbulent healthcare sector, significant macro-level trends are impacting the health and wellbeing of our doctors, nurses, and support staff. Of all the headwinds straining the physician’s ability to deliver high quality care, physician burnout is the common thread that ties them together. During the pandemic, Canadian physicians faced an unprecedented surge in demand and stress, resulting in a significant increase in burnout rates that have permeated various aspects of their lives. Join us for an insightful discussion featuring Dr. Nadia Alam and Sarah Wilkinson, CEO of Dr.Bill, a medical billing platform, as they explore the potential of simplified billing in alleviating physician burnout. Learn how innovative billing solutions can effectively mitigate administrative burdens, enabling medical professionals to dedicate more time to their vital work and ensure timely compensation. Now, more than ever, it is crucial to support physicians to ensure they can deliver the best care to their patients.

 

Featuring:

Sarah Wilkinson, CEO, Dr.Bill and

Dr. Nadia Alam, Family Physician, Past President, Ontario Medical Association

The Future of Technology Enabled Healthcare Work

Featuring:
Helen Angus, CEO, AMS Healthcare
Cameron Love, CEO, The Ottawa Hospital

Helen Angus and Cameron Love discuss the just released McMaster Forum Deliberative Dialogue on the future of technology enabled healthcare work. In their conversation, they will examine ways to plan for the future, barriers and facilitators and important next steps. They will also share key learnings from the recent AMS Healthcare Invitational Conference on what is required of leadership to move this critical issue forward. 

Dr. Kevin Smith, President and CEO, University Health Network, Dr. Kathryn Nichol, President and CEO, VHA Home HealthCare, Carolyn Gosse, Vice President, Clinical, UHN at Home and Seniors Care and Courtney Bean, Vice President, Strategic Solutions and Partnerships, VHA Home HealthCare

University Health Network (UHN), a health system in Canada’s largest urban centre, launched a new model of care to improve the care experience with a focus on integrating all aspects of care whether in or outside of a hospital. This Program is developed and delivered in partnership with VHA Home HealthCare (VHA) as lead agency, home care provider, and collaborative partner to improve patient experience and outcomes across the patient journey. The Program launched rapidly with great results serving +13,000 patients. This presentation will highlight how trust, effective governance and the shared commitment of leadership helped navigate challenges and build collaboration to transform how patient care is delivered in Ontario.

Longwoods Leadership Discussion with Dr. Chris Hayes, Chief Information Officer, Trillium Health Partners.

Joy in Work: Nicety or Necessity

The predicted shortage of the healthcare workforce has reached a crisis state. National and provincial agencies are advocating for greater resources and new strategies to close the gap required to deliver healthcare services to Canadians. However, most of these recommendations are aimed at increased funding to augment recruitment and clear healthcare need backlogs. Although retention strategies are included, they do not address the fact that the work environment is a local issue, one that healthcare organizations need to address with local strategies. This discussion will focus on the need for and methods to improve local sense of meaning and purpose, reduced burden and increased joy in work.

 

#healthcare #humanresources #healthhumanresources #hhr #workforce #healthcareworker #hrstrategy #organizationalchange

Healthcare is at the tipping point (finally) of going "Omnichannel". This means organizations and clinicians design and deliver care models that enable patients to access services (and the clinicians who deliver the care) at the most appropriate time and setting—whether virtual or in-person—across unified care delivery & administrative workflows, and a unified patient experience. The concept of “care, anywhere” has been talked about for decades in Canada. Hear this case study on integration and how it is NOW possible, at scale, for any care setting, clinical context or acuity level.

Featuring:

Zayna Khayat, VP, Client Success & Growth, Teladoc Health

Tim Wright, SVP, Strategic Partnerships, Teladoc Health

Peter Jones, Industry Lead – Canadian Healthcare, Microsoft Canada Co.

Kim Swafford, Healthcare Industry Leader on the World Wide Commercial Team, Microsoft

As pressures mount in healthcare settings across the country, how can we shift the financing and delivery of continuing care to better support older Canadians to live and age at home and in their communities? This Longwoods Breakfast briefing will explore how we can leverage evidence, experience, expertise and values to rebalance care, drive transformative change, and close the gap between current reality and what longstanding evidence tells us the health system needs. Join SE Health’s new President and CEO John Yip, in conversation with researchers Justine Giosa and Paul Holyoke, as they highlight an emerging impact-oriented model of ‘long-term life care at home’, informed by big data and input from aging Canadians, health and social care providers, system leaders, researchers and policymakers.

 

Featuring:

John Yip, President and CEO, SE Health

Justine Giosa, PhD, Managing Director, SE Research Centre

Paul Holyoke, PhD, Executive Director, SE Research Centre

Featuring:

Moderator: Dr. Robert Bell

Panelists:

Sara Allin, Associate Professor, Institute of Health Policy, Management and Evaluation

Darran Fischer, Managing Director, Philips Canada

Kiersten Combs, Country President – Canada, AstraZeneca

Dr. Leigh Chapman, Chief Nursing Officer of Canada

 

Our healthcare system is facing a critical moment as we rebuild from the pandemic. What have we learned about our healthcare system in response to the stress it faced? How should we approach building a better healthcare system that is both resilient to future crises and sustainable in the face of long-term stresses? The Partnership for Health Sustainability and Resilience, founded by AstraZeneca, the World Economic Forum and the London School of Economics is launching a Canadian report in partnership with Sara Allin, Associate Professor at the Institute of Health Policy, Management and Evaluation (IHPME) at the University of Toronto. The report will assess Canada’s health systems across seven key domains: financing; governance; workforce; medicines and technology; service delivery; population health; and environmental sustainability, in order to identify strengths, potential weaknesses, opportunities and risks. We look forward to seeing the results of the report and discussing the key takeaways for Canada’s healthcare systems.

Falling through the Cracks: Missed Vaccines are Putting our Kids at Increased Risk of Cancer and Meningitis

The COVID-19 pandemic created a crisis in delivering routine and school-based vaccinations to school-age children, resulting in delayed and missed vaccinations for many children across the country. This is putting children at risk of preventable diseases, such as meningitis as well as human papillomavirus (HPV), which could lead to increased risk of cancer later in life. What is the extent of the problem and what are governments and public health agencies doing to catch-up on missed vaccinations? Join us for a discussion with clinicians and public health experts for how this issue has particularly impacted Ontario and what they think needs to be done to address the problem.

Featuring:

Moderator: Kelly Grant, The Globe and Mail

Panelists: Dr. Vivien Brown, Family Physician, Chair of the HPV Immunization Task Force, Board Member of Immunize Canada

Liz Elwood, Cervical Cancer Survivor

Dr. Chloé Rozon, OBGYN Medical Resident, The Ottawa Hospital

Dr. Vinita Dubey, Associate Medical Officer of Health, Toronto Public Health

Stranger in a Strange Land: Moving from Toronto’s Hospital Row to PEI

The healthcare systems in downtown Toronto versus PEI could not be further apart. In May 2021 Dr. Gardam left academia to take on the role of CEO of the PEI provincial health authority, with the intent of trying to bring complexity science-based approaches to reforming Canada’s smallest provincial healthcare system, all while still in the grip of a pandemic. Working in a small system has laid bare the acute challenges facing Canadian healthcare, and has required Dr. Gardam to dig into fundamental issues that must be addressed if PEI is going to pull their system back from the brink. Join Dr. Gardam as he discusses these challenges and how Heath PEI is attempting to fix historic barriers to improvement.

EPISODE 3

Engaging Patient Stakeholders

Patient-oriented research partnerships require adequate planning, support, and funding to mobilize knowledge and accelerate impact. The following conversations, along with the Healthcare Quarterly Special Issue outline three themes that were critical for the Engaging Multi-stakeholders for Patient Oriented-research Wider Effects and Reach (EMPOWER) teams to advance patient-oriented research in Ontario.

Featuring:

Annette McKinnon, Member of OSSU's Patient Partner Working Group. She developed an interest in patient-partnered research as part of her journey with rheumatoid arthritis.

Maureen Smith, Chair of OSSU's Patient Partner Working Group. Her interest in patient-partnered research stems from her diagnosis with a rare disease in childhood.

 

 

Moderator:

Anne Wojtak, Co-Editor-in-Chief, Healthcare Quarterly; Lead, East Toronto Health Partners, Adjunct Faculty, Institute for Health Policy, Measurement and Evaluation University of Toronto, Toronto, ON